Shipping policy
Shipping & Delivery
We deliver Real Check-in products within the UK and to selected international destinations.
UK delivery
Standard Delivery – £4.99
Estimated delivery: 3–5 business days
Express Delivery – £6.99
Estimated delivery: 1–2 business days
Free Standard Delivery on orders of £50 or more.
Estimated delivery: 3–5 business days
International delivery
EU – £14.99
Estimated delivery: 3–5 business days
International – £23.99
Estimated delivery: 3–5 business days
Available destinations and delivery costs are confirmed at checkout.
International customers may be responsible for any customs duties, import taxes or other charges imposed by the destination country.
Dispatch and delivery
We aim to dispatch orders promptly. Once your order has been dispatched, we will send you a confirmation email and tracking information where available.
Delivery times are estimates and may occasionally be affected by circumstances outside our control.
If your order has not arrived within the expected delivery period, please contact us at jane@flowconsulting.co.uk with your order number and we will look into it.
Your statutory consumer rights are not affected by this policy.